Packages are generally dispatched within 2 business days after receipt of payment and are shipped via UPS with tracking and drop-off with or without signature.
Olive oil and vinegar products will spoil if subjected to high heat or cold temperature conditions so we advise that you select a signature option on checkout so that your package is kept in-doors at a UPS location until you can pick it up. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected with bubble wrap. All olive oil and vinegar products are shipped with an interior seal and outer safety seal applied.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order as we cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Shipping fees quoted on checkout take into account the total weight of the shipment - the fees are calculated automatically.
Pip & Wilbur cannot accept returns on items ordered through pipandwilbur.ca so if you are unsure whether you will enjoy a larger size flavour, consider ordering a smaller size at first to ensure you enjoy it.